To ensure the safety and privacy of your account information, we provide some key security features in Mobile Banking:
Two-Factor Authentication (2FA)—We send you a unique activation code to verify your phone number. This code associates your mobile phone with your account. This verification also lets you know your mobile phone number has been successfully registered in our system.
Authentication—You are authenticated for every interaction with Mobile Banking.
Encryption—We use 128-bit encryption for all transactions.
Fraud Detection—We incorporate mechanisms such as transaction validation and transaction reconciliation processes to detect fraud.
Audit-ability—We provide full audit capabilities through event logs and event-based reporting.
No Identifiable Information—We don't return any personally identifiable information in a text message, such as your full account number, e-mail address, or personal address. We never ask for or include your user ID or password in any message we send.
Here are some recommended tips to help you secure your mobile device.
Treat your Smartphone with the same care regarding passwords and security as your PC.
Keep smartphones within your sight at all times.
Activate phone locking after a period of inactivity and use strong passwords or PINs for reactivation.
Don’t use USB chargers found in public places, such as airports; use wall outlets instead. Fraudsters could have tampered with these chargers, and if so, they could install malware on your phone.
Utilize your phone's auto-wipe feature if someone repeatedly enters incorrect passwords.
Back up Smartphone applications and content regularly.
Report Smartphone theft immediately so remote locking or remote wiping can be activated.
Avoid using smartphones over unsecure Wi-Fi networks.
Keep Bluetooth out of discovery mode when not in use.
Avoid clicking on links in SMS and Email messages unless you have verified the sender.
Do not use a jail-broken phone or attempt to jailbreak your phone.
Only download approved apps for your device.
Only download apps you will use, and research the credibility of any App you are not familiar with. Look out for applications that unnecessarily seek access to things like contacts or location, and carefully read user application ratings before downloading.
Keep your phone's operating system and installed apps up to date.
